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  1. Find out how to manage your trip online or in the American app, chat with us, or call us for reservations and tickets. Get answers to common questions about AAdvantage ®, baggage, refunds, and more.

  2. Find out how to contact American Airlines customer service online or by mail for compliments, concerns and questions about your past travel. You will need your confirmation code, ticket number, flight number and date of travel.

  3. Contact Customer Relations with compliments, concerns and questions about your past travel. Contact us online Use our online Customer Relations form for a faster response than sending a letter through the mail.

  4. 6 mar 2024 · Common call center numbers that advanced travelers use to get help include Singapore (+65 6823 2095) and Hong Kong (+852 3002 1208) for British Airways, the Japan call center (+81 3 3298 4719) for Etihad Airways, the Australia call center (+61 02 9101 1948 ) for American Airlines and the Japan call center (+81 0570 077733) for Delta.

  5. If you bought your American Airlines ticket directly from us, you can request a refund online. We'll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles). For cash and check purchases, we’ll process your refund within 20 days after receiving a complete refund request.

  6. Find contact information, website link, and tips for American Airlines customer service and support. Learn about baggage fees, pet policies, flight status, and more on iFly.com.

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