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try erasing and resync'ing it- which formats the drive. It's not likely to work but is worth the few minutes of trying. for out of warranty repairs, try rapidrepair.com and pdasmart.com.
- 120gb Zune Won't Sync or Hard Reset "5 Contact Support"
I was syncing my 120gb Zune and updating it (installing...
- 120gb Zune Won't Sync or Hard Reset "5 Contact Support"
Troubleshooting steps. There are several things to try in the case of a battery issue. First, charge the Zune for at least 30 minutes and then disconnect and reconnect it to the computer to turn the Zune on. If this does not work, try connecting the usb cable to a different port on the computer.
The majority of the Microsoft Zune 30's problems are software-related. Be sure to run through the following software troubleshooting before you tear into your Zune and attempt any hardware repairs. Hardware troubleshooting assumes you've done this first.
- If you install the hard drive side correctly but the Main board side backwards it will do the same. - If you connect the hard drive and main board with a faulty cable it will likely show the bootscreen for a split second and turn off...
I was syncing my 120gb Zune and updating it (installing games) when the Zune program said "sync unsuccessful" and my Zune displayed a "5 Contact Support" screen. Now it won't turn on, play any media, or sync with my computer.
Find free step-by-step repair instructions, manuals, schematics, community support, and other DIY resources. You can do it! We show you how.
Hi everyone, I recently received a dead 120 gig from a family member and am having trouble diagnosing what's wrong with it. The zune does not power on at all, so I soldered in a new battery and it still does not show any signs of life. Multimeter shows that the new battery is producing 3.9v.
