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1 lis 2024 · So now I have to wait till it’s fixed and my bill is late. This has been going on too long for it be acceptable, don’t introduce the new system. If it’s not working fully, at least they should’ve kept the old one for a back up until they got this one fixed. Now I’m stuck with my bill late and unable to pay my bill by no fault of my own.
26 paź 2024 · user_dq5fj9, Thank you for being a longtime Xfinity customer. I am sorry to hear you are having trouble paying your bill. Let's see what is going on. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
16 paź 2024 · Xfinity Customer service is way past the point of being a joke. It's non-existent. These so-called agents you get on phone or chat are clueless how to resolve any issues. The site will NOT let me pay my bill. It will NOT let me add a new payment account.
6 lis 2024 · It sounds like your Xfinity app is trying to authenticate your login through the same Xfinity app. I run into this with my own account every 30 days or so. When you get the popup asking you to open the app, you should be able to click on it and then select "Yes it's me" to return to your payment attempt.
20 sie 2024 · It opened with a Yahoo search (apparently doesn't work with google/chrome) keyed in Xfinity, my account info, clicked on my account icon and it WORKED the drop down menu for my account was there and I could pay my bill. Such a simple answer I do not know why Xfinity does not mention this answer anywhere.
28 paź 2024 · Xfinity Community Forum. ... Bill pay on app not working. U. user_7o2sjn. 1 Message. Monday ...
12 wrz 2024 · Paying my bill has never been more confusing, difficult and [Edited: Language]. Getting to where I want to go to pay is a waste of time, energy and so [Edited: Language] frustrating I can't believe it. You have the worst system I have ever tried to negotiate. I can not say adequate working for my feelings about your system.
6 lis 2024 · In the meantime, if it’s still giving you trouble, there are a few other options to make your payment. You can call us at 1-800-XFINITY or visit an Xfinity store nearby to use a kiosk. Please let us know if any of these steps work, or if there's anything more we can do to help you access your account smoothly.
7 paź 2023 · - Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. - Call us at 800-Xfinity and select prompt #2 for billing and payments, and follow the prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank.
22 cze 2024 · I can certainly understand the importance of promptly making a payment towards a bill as a consumer myself. You've come to the right place. Our team of experts are happy to help. To help make payments easier, we offer many self-service options for making a payment. My favorite is the XFINITY app or signing in to the Xfinity account.
