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The Work System Framework. The work system approach for understanding systems includes both a static view of a current (or proposed) system in operation and a dynamic view of how a system evolves over time through planned change and unplanned adaptations.
The work system framework (Figure 1) identifies nine elements that are part of even a rudimentary understanding of a work system: customers, products and services, processes and activities, participants, information, technologies, environment, infrastructure, and strategies.
1 lut 2013 · WST is the core of an integrated body of theory that emerged from a long-term research project to develop a systems analysis and design method for business professionals called the work...
5 lut 2017 · This tutorial explains the most current version of work system theory (WST) and shows how WST and several direct extensions can be applied in the work system method (WSM), a systems...
5 lut 2017 · This tutorial explains the most current version of work system theory (WST) and shows how WST and several direct extensions can be applied in the work system method (WSM), a systems analysis method developed over several decades for use by business professionals.
3 lut 2012 · This article argues that there are two lines of analysis in the high-performance work systems literature that are important for HR researchers and strategists. The first involves mapping the diversity that exists in work systems, and understanding which ones perform in which contexts and why.
From this literature, we developed a conceptual framework centered around the work system with its four interacting components: people, technology, process, and governance. In an effective work system, these four components are jointly optimized according to three systems criteria: efficiency, effectiveness, and safety.
