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Home Loans Customer Service Center P.O. Box 66889 St. Louis, MO 63166 Phone: (800) 414-1226 (Toll Free) TTY: (800) 438-1832 (Toll Free) Fax: (314) 457-4431 or https://rdhomeloans.usda.gov.
For general inquiries and information about your mortgage loan, email the CSC at rdquestion@stl.usda.gov. Please include your loan number in your email. Allow 2 business days for a reply email. For additional information or questions regarding paying off your mortgage loan, you can email us at CSCPayoffUnit@usda.gov.
Our home loans are serviced by the Customer Service Center (CSC), located in St. Louis, Missouri. The CSC services mortgage loans and grants to individuals in rural areas throughout the United States, Puerto Rico, American Samoa, Virgin Islands and the Pacific Trust Territories.
Address: USDA Rural Development Rural Housing Service 1400 Independence Ave., SW, Rm 5014, STOP 0701 Washington, DC 20250-0701. Inquiries about your loan should be directed to the Customer Service Center (800) 414-1226 or you can use the Rural Development home loan website to access your loan information.
Utilizing the USDA Eligibility Site you can enter a specific address for determination or just search the map to review general eligible areas. How may funds be used? Loan funds may be used to help low-income individuals or households purchase homes in rural areas.
You can access your mortgage loan on-line by going to http://rdhomeloans.usda.gov . Once you have accessed the website you will need to click ‘Login’ to access your mortgage account.
This Web site is your access point to mortgage account information for Rural Housing loans held by Rural Development. If you have questions about your mortgage loan with Rural Development, you can contact the Centralized Servicing Center (CSC) by phone or email.
