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  1. Office Locator. For Cash, SNAP & Medical Assistance, please visit ABE.Illinois.gov, call 1-833-2-FIND-HELP (1-833-234-6343), or call your FCRC's Urgent Call Team. Search for a DHS Office or Service Provider by selecting your county, and, for Cook County, your ZIP Code: Select an Office Type:

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      Use the IDHS Customer Help Line for questions about case...

  2. Use the Application for Benefits Eligibility (ABE) to apply for SNAP, cash or medical assistance - online, anytime. Please visit the ABE Customer Support Center.

  3. Use the IDHS Customer Help Line for questions about case status, benefits, services or eligibility. Staff are available 8:30 am - 5:00 pm, Monday through Friday, except State holidays.

  4. The Illinois Department of Healthcare and Family Services (HFS), formerly the Department of Public Aid, [1] is the code department [2] [3] of the Illinois state government that is responsible for providing healthcare coverage for adults and children who qualify for Medicaid, and for providing child support services to help ensure that Illinois ...

  5. You can use ABE to apply on-line for healthcare, SNAP, cash assistance and the Medicare Savings programs with the State of Illinois. You can also apply for healthcare and SNAP over the phone by calling the ABE Customer Call Center

  6. hfs.illinois.gov › medicalclients › medicaidguideUseful Contacts - Illinois

    Illinois Department of Human Services (DHS) Customer Helpline. Find a local Family Community Resource Center (FCRC), report changes to your address, phone number, family size, or income, or if you have questions about or need help with a Medicaid application. Phone (toll-free): 1-800-843-6154.

  7. ABE Manage My Case provides customers with information about their benefits including, application status, redetermination status, recent notices and benefit amounts. Customers can also submit redeterminations and changes and request new benefit programs.

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