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Repair Policy. Your luggage has a warranty which covers manufacturing defects in workmanship and materials. Our warranty does not cover repairs resulting from carrier damage, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period. For warranty repair evaluation, your product will need to be evaluated by ...
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While non-warranty maintenance or repairs on your Product...
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Find out how to request service, claim warranty and order spare parts for your Samsonite luggage. Learn how to clean, replace and lock your suitcase and what to do in case of travel damage.
While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs.
Find out how to claim warranty service, register your product, and locate a repair centre for your Samsonite luggage. Learn about the warranty conditions, exclusions, and what to do in case of damage.
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Find out how to contact Samsonite for product care, cleaning, warranty and service repairs. You can chat, text or call us 24/7 or find your nearest store.
3 lis 2023 · Learn how to understand Samsonite's warranty policy, contact customer service, and find authorized repair centers for your luggage. This article also offers tips on shipping, minor repairs, and prevention of luggage damage.