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Request Tracker is the open source, enterprise-level ticket management system. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation,
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The leading, open source, enterprise-level ticket management system. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and deta
RT is an open source, enterprise-grade issue and ticket tracking system. RT allows organizations to keep track of what needs to get done, who is working on which tasks, what's already been done, and when tasks were (or weren't) completed.
Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts.
If you're a developer and want to access the source code, we use Git to track all source code changes and you can find the code on GitHub. Work Smarter with Request Tracker: Subscribe for tips & tricks!
13 lip 2022 · Our newest versions of Request Tracker (RT) are now available, providing security updates, bug fixes, and some new features. As always, we recommend all users upgrade to the newest versions.
26 wrz 2021 · RT is an open source issue tracking and workflow platform developed and supported by Best Practical Solutions. This wiki site is a free resource for the RT community to share ideas, configurations, and customizations to RT, RTIR, and related products.
