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  1. Learn how to apply the seven principles of quality management (QMPs) to improve your organization's performance, customer satisfaction and competitiveness. QMPs are universal, adaptable and applicable to any industry or sector, and are defined in ISO 9000 standards.

  2. Learn the key principles of ISO 9001:2015, the international standard for Quality Management Systems. Understand how to apply customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management in your organization.

  3. Learn about the seven quality management principles (QMPs) that guide ISO quality management standards. Each QMP has a statement, rationale, key benefits and actions you can take to improve your organization's performance.

  4. Learn what a quality management system is, what it should look like and why your company needs one. Discover the seven quality management principles, the difference between quality assurance and quality control, and the benefits of QMS software.

  5. 31 maj 2022 · Zasada 1: Orientacja na klienta. Zadowolenie klienta jest odzwierciedleniem wyników firmy i najważniejszym warunkiem jej trwałego sukcesu. Dlatego też pierwsza z siedmiu zasad zarządzania jakością (QM) wymaga konsekwentnej orientacji na klienta.

  6. Learn about the evolution, concepts, and frameworks of quality management, from early models and approaches to ISO 9000 standards and TQM. Explore the seven quality management principles and the quality management system requirements for organizations.

  7. 3 lut 2022 · Learn the philosophy and application of the 7 quality management principles based on ISO 9001:2015 standard. Each principle is illustrated with a quote and examples from different fields and contexts.

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