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  1. Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.

  2. Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.

  3. Find My Credit can help locate Qantas or Jetstar travel credits. For a New flight credit: If you have cancelled your flight booking and put it into a Flight Credit, your booking reference remains the same as your original booking reference. You can use this booking reference to retrieve and redeem your Flight Credit online.

  4. Your booking reference is a six character combination of letters and numbers; however it’ll never include a zero or a one. You can find your booking reference in the confirmation email that was sent to you, your e-ticket receipt and in the Qantas App at the top of the trip page. The below items can't be used to check-in:

  5. Join Qantas Frequent Flyer or subscribe to Red Email today. Subscribe. Follow us. 1.5m+ likes; 520k ...

  6. When booking a flight on qantas.com, you can find the fare rules by clicking on the fare name in the search results table. You have the option to compare the rules of different fares for the same flight. For bookings made through other channels: Contact your local Qantas office. View conditions for oneworld round the world fares.

  7. Here are some recommended links for the most common Frequent Flyer activities: update your membership details and preferences at My profile view your points activity statement claim missing Qantas Points and Status Credits for flights check your points and Status Credits balances at My account transfer points to an eligible family member ...

  8. You can set up Fare Watch alerts from the Flight Deals page or on the flight options page, after you've searched for your requested flights. Choose the route you wish to subscribe to and select 'view dates, details and book' link.

  9. With a Qantas Club Flexible membership, each time your next onward flight is with Qantas or Jetstar, you'll have access to: Qantas Club and Qantas Regional lounges when travelling within Australia. Qantas International Business Lounges when travelling internationally. As a member, you are asked to pay a join fee of $129 and then a flat rate of $99 every 28 days to experience Qantas lounges ...

  10. For more information, visit Fitness to Fly . If you require Medical Clearance, print the Travel Clearance Form and email or Fax: +61 2 9490 1830 the completed form to Qantas Medical for assessment up to 5 days before travel.

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