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  1. Online certification, continuing education and subscription training for public safety telecommunicators. Access to the platform.

  2. PowerPhone Education. Home; Courses; Search courses Go

  3. EMD Telecommunicator-CPR. This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller. Access. Emergency Medical Dispatch Certification.

  4. The combination of the Call Handler and Protocols and Procedures courses prepares telecommunicators to use Total Response with confidence and efficiency. Both courses are structured around short, targeted modules that explore a single topic.

  5. Site Licensed Training: Your single solution for training current and future hires. For nearly three decades, PowerPhone’s training courses have set the industry standard for preparing emergency call handlers to respond to 911 calls.

  6. Completing our online Application Training courses prior to using Total Response is logical and essential to achieve adoption. When call takers recognize the ease of use and power of Total Response, stress is removed from their job.

  7. All questions about Site Licensed Training, courses, passwords and access to the Reportal. What is Site Licensed Training? How often are new courses added to Site Licensed Training (SLT)?

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