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Foundations of Call Handling. Recommended for ALL users. This course introduces PowerPhone's philosophy for effective emergency call handling and the Total Response Call Handling system. This course is a requirement for EMD, FSD and LED certification.
- Total Response Site Licensed Training
As a Total Response customer*, your agency has unlimited...
- PowerPhone Education
Online certification, continuing education and subscription...
- Total Response Site Licensed Training
Online certification, continuing education and subscription training for public safety telecommunicators. Access to the platform.
Public Safety Telecommunicator Course. This course provides the students with information necessary to understanding and performing the job of a public safety dispatcher and is the foundation to begin working in a police, fire, EMS or combined service communication center.
Achieve consistency on every emergency call. Following a proven and patented investigative questioning approach, Total Response 911 protocol software helps you enhance victim and responder safety, better preserve evidence, and mitigate risk.
With this launch, PowerPhone will provide 911 centers with greater options for dispatchers to train when and where they choose. The movement requiring ongoing education as part of the 911 call taking job requirements has become a national initiative.
As a Total Response customer*, your agency has unlimited access to the industry’s best online, self-paced training. Training that supports your agency’s use of the Total Response software and builds confidence in your staff by preparing them for all types of situations.
22 paź 2024 · This name change reflects the company’s evolution from a pioneer in telecommunicator training to a comprehensive provider of innovative software solutions designed to improve emergency response outcomes. Founded in 1984, PowerPhone has trained over 500,000 dispatchers across the United States and set the standard for emergency call handling ...
