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  1. Find support for TextFree, Sideline, Pinger, and TextFree Voice mobile apps.

    • About

      Pinger is the app developer behind Sideline and TextFree....

    • Careers

      Search open positions at Pinger. Name top places to work in...

    • Terms

      In in the event you have a dispute with Licensor, Inbound...

    • Privacy

      Pinger, TextFree and TextFree Voice (collectively, “TextFree...

    • What’s New

      Search open positions at Pinger. Name top places to work in...

    • Contact Us

      Contact us or find support for TextFree, Sideline, Pinger,...

  2. Contact us or find support for TextFree, Sideline, Pinger, and TextFree Voice mobile apps.

  3. Locate the bubble at the bottom-right of the Help Center to interact with our chatbot to find answers to your questions. If you still need help, you can select "Get in touch" which will allow you to "Leave a message" to submit a ticket to TextFree Support.

  4. TextFree Web - FAQs & How-to's. Where did minutes go? Notification troubleshooting. What can I do if I forgot my login credentials? Receiving a network error message? Privacy Policy & Terms of Service.

  5. On the "Verify your account" screen (pictured below) enter your mobile number (if not already populated), then click the "register phone number" button. Enter the 6-digit code we sent to the mobile number you provided. If you didn't receive the code, click "Resend Code".

  6. Have you received the following error message in Pinger: "Whoops! Sorry - something didn't go through! Please check your network connection, then try again" If so, this article should help address how to resolve this issue.

  7. Contact TextFree Support. Can I change my TextFree number? Why are there multiple TextFree apps in the app store? Can I receive verification calls or texts? Using Single Sign-On with TextFree. TextFree Web - FAQs & How-to's. What can I do if I forgot my login credentials?

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