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  1. In the Action box, you will need to choose Return, Exchange, or Replace. Choose Return if the item is being returned for a refund. Choose Exchange if the item is being exchanged for something else. Choose Replace is the item is damaged and is being replaced with the exact same item.

  2. You can arrange a return by contacting the Solution Center via phone, live chat, or email. Phone: 1-800-342-CHEF (1-800-342-2433) Mon–Fri, 8 a.m.–8 p.m. (CT) Live Chat: Mon–Fri, 8 a.m.–7:30 p.m. (CT) Email: Use the form in the following link: https://pamperedchef.custhelp.com/app/ask/country/ca.

  3. If you’re not completely satisfied with your purchase from pamperedchef.com or an authorized Pampered Chef Independent Consultant, you may return your item for a replacement, exchange, or refund of the original amount paid subject to the product return guidelines set forth below.

  4. Please refer to the Policy guide for details on returns, exchanges and cancellations of non-commissionable orders. back to top Returns: Exchanges/Replacements/Refunds

  5. Please protect yourself and your Pampered Chef products by ensuring that you only purchase Pampered Chef products from pamperedchef.com or an Authorized Pampered Chef Consultant. Pampered Chef offers customers a variety of guarantees depending on the product you have purchased.

  6. Any cookware being replaced will need to be returned to Pampered Chef with an approved confirmation number. Our Solution Center will gladly provide the full return details. Not all pieces are available as inventory of discontinued cookware lines can become depleted.

  7. 23 maj 2007 · Our policy allows for replacements within 30 days of purchase for most products. However, certain items may have a longer or shorter replacement window. Please refer to the product's specific policy for more information.

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