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  1. Please use the form below to submit a warranty claim to our Customer Care department.

  2. To obtain warranty adjustments or warranty information contact your ITP tire dealer or call the Customer Care UnCarlstar it at 1-800-260-7959 or by email at “customer.care@carlstargroup.com .”

  3. To obtain warranty adjustments or warranty information contact your ITP tire and wheel dealer or call the Carlstar Customer Care Unit at 1-800-260-7959 or by email at “customer.care@carlstargroup.com.” Claims must be made within 30 days of discovery of irregularity.

  4. Important If you email concerning a product, please include the product name, model, product number and/or size so that we can better direct your inquiry. Customer Service & Technical Support Team (Mon-Fri 8am – 5pm PST) 909.390.1905. Submit a Warranty Claim Here.

  5. How To Clean Wheels. Get the latest technical information on our products including fitments, tire pressure, mounting instructions, wheel sizes and offsets, & tire mount safety.

  6. Variables that effect tirewear include service and soil conditions, as well as load and tire inflationpressures. To obtain warranty adjustments or warranty information contact your Carlstar Group dealer or call The Carlstar Group’s Customer Care Unit at 1.800.260.7959 in the USA or 1.800.265.6155 in Canada.

  7. Download Highway / Non-Highway Tire Warranty. The Carlstar Group LLC (formerly CTP Transportation Products) is a leading producer of specialty tires, automotive wheels and industrial belts for agriculture, construction, industry, outdoor power equipment, powersports, towables and trailers.

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