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The battery may stop charging or won’t hold a charge, or the AC adaptor can stop working. To identify and solve your issue, run the Battery Check diagnostic below. Our automated Virtual Assistant can also help diagnose battery issues, or you can explore the self-guided solutions on this page.
Bateria nie została wykryta przez narzędzie HP Battery Check. Bateria nie jest zainstalowana lub nie wykryto jej w komorze baterii. Jeżeli bateria jest zainstalowana, wyjmij ją i sprawdź styki pod kątem zanieczyszczeń i innego rodzaju substancje blokujące połączenie.
HP Battery Check could not access the battery. Remove and reinsert the battery. You might need to download and install all the updates from HP Support Assistant.
5 lut 2021 · Based on the failure ID you have shared it looks like the battery is gone bad and needs replacement. However, before replacing the battery, I recommend you update the BIOS from the below link and test once. https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112278.exe . Let me know how it goes and you have a great day!
26 kwi 2018 · Try running HP battery test on your PC using HP support assistant. HP Battery Check is a utility in HP Support Assistant that provides a simple but accurate test of the battery in Windows. To use HP Support Assistant to check and calibrate the battery, follow the instructions in this section.
16 cze 2022 · I am getting a message from HP Support Assistant that my battery needs to be calibrated. When I try to calibrate the battery using HP PC Hardware Diagnostics as an administrator, the results are "Charge State Not Available" and "Calibrate Battery undefined."
5 wrz 2024 · Check the battery's device status in Device Manager. This isn't really a fix, but more of a check to see if Windows has identified a problem with the battery. To do this, expand the Batteries category, then right-click your laptop’s battery (e.g., Microsoft AC Adapter) and select Properties.