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Jagex.com Jagex Accounts Launcher. Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.
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Contact us. Helpful articles. Can't log in? Struggling to...
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Contact us. Helpful articles. Can't log in? Struggling to get back into game? Find the quickest solution below. If you've upgraded to a Jagex Account h... Too many login attempts from your address. Received the above error message? Find out what to do. This is a known error message commonly associated wi...
There are multiple avenues for contact via the Support Centre, but not on every page. This helps us to ensure that relevant contact goes to the right specialists (security/tech/payment etc). Reading between the lines it looks like you've got a billing issue? If so, I'd recommend: https://support.runescape.com/hc/en-gb/articles/205981571-Refunds
If you click on or search for your issue, you'll often find that a support ticket isn't necessary - but if the steps in those articles don't help, each page gives you the option to open a support ticket at the very bottom (the Contact Us button). The support site is here: https://support.runescape.com/hc/en-gb.
Customer support via the website is centred on the online support centre, consisting of six areas: Bug report, Account help, Payment support, Safety centre, Technical support and Message centre. Within each section, users are provided with a drop-down of predefined subjects.
Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.
No Mods or Helpers will ever contact you out of the blue via email or other sites to request information from you or make offers (such as PMod status), and you should never give out information such as your password - even to Mods.
