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Learn how to pay your water bill, stormwater fees, yard waste charges, and other city services online through the Utilities Customer Portal. Find other ways to pay, such as parking meters, tickets, and citations.
- Payments & Utilities
Find out how to pay your water bill, start or stop water...
- Customer Billing Services
Several Ways to Pay. There are several ways to pay your...
- Payments & Utilities
Find out how to pay your water bill, start or stop water service, request financial assistance, or request customer service.
Learn how water consumption and sanitary sewer usage charges are calculated and billed every three months. Find out how to access your account online, request a statement of account, and pay your bill through various options.
Several Ways to Pay. There are several ways to pay your bill: Utility payments can be made online at the City’s customer billing and account portal. Pay by phone - call 919-560-1200, Option 1. Pay by cash at the cashiering counter at Mist Lake, 1600 Mist Lake Drive, or at City Hall.
Help paying your bills . You're not alone. If you're struggling to pay your bill, we've got lots of ways we can help you. Talk to us about financial support
Find out how to access your water bill online, view your consumption and usage charges, and compare your bill to an average customer. Learn about the 2024 water and sewer rate increases and other rates, fees and charges.
MyDurhamWater is live! This new customer portal provides online access to your account, allowing you to: • View your billing information. • Receive bills through paperless e-billing. • Choose from multiple payment options such as one time or recurring. • Enter meter readings online.