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  1. Log In to Your Account. Make account changes, pay bills, & more. Log In. OR. Create an Account. Trouble logging in? Payment Options. There are several payment options that are available. You can pay online, sign up for auto debit, call us, and more. Learn More. Loan Forgiveness & Discharge.

  2. Give Us a Call. 855-337-6884. Chat Assistance. Chat with Us. Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments.

  3. Pay Online. Pay online through your online student loan account. You can also view the latest information about your student loans, explore repayment options, and more! Learn More Sign Up. Bill Pay Service. You can use your bank or another online bill pay service to make payments (make sure they don’t charge a fee).

  4. Log In to Manage Your Student Loans. Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like Nelnet to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you.

  5. Make a Payment to Your Loan Servicer. Never miss a payment. Sign up for auto pay through your federal loan servicer to have your payments automatically taken from your bank account. Bonus! If you have Direct Loans, get a 0.25% interest rate deduction while you participate in auto pay! Find Your Loan Servicer's Contact Info.

  6. Log in to your online account Secure to get the latest information on your student loans. You can check due dates, make a payment Secure, manage automatic payments Secure, explore repayment options, and set up authorized payers Secure.

  7. Your online account Secure allows you to make a one-time online payment even when your student loan payment is not due. Plus, you can direct your payment to specific loan groups. For more information on these and other ways to pay, see How to Make a Payment.

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