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  1. We booked a Splendors of Japan Tour with Trafalgar and my husband was medically unable to go. We gave them 3 months notice and had to write 23 emails and make over 12 calls to get a partial refund. Their service is so poor and the right hand does not know anything about the left hand.

  2. Answer 1 of 83: My friend and I were booked (separately) for a Trafalgar tour to Europe, due to start in 4 weeks. She got on the phone and was able to get a full refined for the land costs. I got on the phone and was told that there are no refunds at all, and...

  3. We went through AAA for the coach trip - my mother-in-law picked out this part of the trip. We tried to find out information from AAA but they didn't have any details. I read every single review (over 300) on their webpage. It was our first coach trip but not our mother's.

  4. COSTCO is now using Trafalgar tours-As a COSTCO member you get a 10% discount. COSTCO does not take complaints lightly.

  5. Just finished our first Trafalgar tour and very disappointed. Think twice about this tour, as a SIGNIFICANT amount of your vacation will be on a tour bus. Itinerary included has minimal sites, so you need the optional experiences.

  6. Biggest complaint was the pressure and fast paced walking to keep up with the tour director. It was rush, rush, rush with little to no time to explore, take pictures, etc. There were 52 passengers on the bus and little time to use the restrooms when we stopped, get a refreshment or look around.

  7. 6 lis 2023 · Trafalgar has made a poor choice in misleading customers that Covid illness is covered in their company sponsored trip insurance. We fault Trafalgar for the poor level of help and dropping us at the end as well as selecting a carrier for insuance that deceivingly excludes taxis as a common carrier.

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