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The Department of Water Management purifies and delivers approximately 750 million gallons of drinking water to residents of Chicago and 120 suburbs daily. 42% of the whole state gets their water from us.
- Suburban Customers & Regional Partnerships
In addition to residents of Chicago, the City supplies water...
- Engineering
This Bureau provides design services for the water and sewer...
- Operations & Distribution
Primary responsibility is to maintain the integrity of the...
- Office of the Commissioner
Before sharing sensitive information, make sure you're on a...
- Administrative Support
311 City Services Administrative Hearings Animal Care &...
- Water Supply
The Bureau of Water Supply provides just under one billion...
- Flushing Your Water System
If your service line has been connected to a new water main...
- Do You Have a Question, Concern Or a Request? Send Us an E-Mail
Water Billing Customer Service. 312.744.4420....
- Suburban Customers & Regional Partnerships
Reduced water rates, debt forgiveness, and benefit payments toward water & sewer bills for low-income households.
The easiest way to pay is through the City's new web portal for utility billing. The web portal allows you to: View, print, or download your bills. Go green and enroll in paperless billing. View payment history and usage. Make a quick payment.
The City of Chicago’s Department of Water Management (DWM) delivers drinking water to the City and suburbs as well as removing waste water and storm runoff through the sewer system. They build and maintain water and sewer infrastructure and provide information to help you pay your bills, conserve water to save money, and test your water quality.
The Department of Water Management is responsible for delivering close to 1 billion gallons of fresh pure water to the residents of Chicago and 125 suburban communities everyday. We are also responsible for removing the waste water and storm runoff from the streets of Chicago, via our sewer system and delivering the effluent for treatment to ...
Easily manage your utility account online: Pay your bill. Enroll in paperless billing. Set up AutoPay or SelectPay. Set up a payment plan. Sign Me Up.
Service lines are the pipes that transport water from the water main in the street into homes. If you live in a house or two-flat or a small building built before 1986, there is a high likelihood that your water service line is lead. Lead service lines are not usually found in larger buildings.
