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  1. Anthem is available by phone or the Interactive Care Reviewer (ICR) via Availity 24 hours a day, 7 days a week to accept prior authorization (PA) requests. Phone: 1-800-450-8753

  2. Individual & Family Plans (under age 65): 1-844-305-6963. Medicare Advantage Plans: 1-855-731-1090 (TTY/TDD: 711) please call us Mon-Fri, 8:00am - 8:00pm except Thanksgiving and Christmas. Employer Plan: Contact your broker or consultant to learn more about Anthem plans.

  3. If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET.

  4. Contact Highmark Blue Cross Blue Shield. Provider services. For provider questions and claims issues: Phone: 1-866-231-0847. Fax: 1-800-964-3627. TTY: 711. Receive email from Highmark BCBS.

  5. www-origin-dr.empireblue.com › provider › contact-usContact Us | Empire - Anthem

    Provider Services: Call the number on the back of the member’s ID card or call 800-676-BLUE (2583) to speak to a Provider Service representative.

  6. www.anthembluecross.com › provider › contact-usContact Us - Anthem

    Provider Services: Call the number on the back of the member’s ID card or call 800-676-BLUE (2583) to speak to a Provider Service representative.

  7. www.anthembluecross.com › nys › contact-usContact Us - Anthem

    Telephone: 877-7-NYSHIP (877-769-7447) Press or say “1” Monday to Friday, 8 a.m. to 4:30 p.m. ET

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