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5 sie 2020 · Some scammers are creating fake customer service information for popular companies and paying for it to show up in your search results. When you contact them, they’ll offer to “resolve” the problem you may have — if you wire money to them or send gift cards.
29 cze 2021 · Three in five of us have had fake delivery company texts over the past year, according to new figures from consumer group, Which?. The messages often contain a link that brings you to a scam...
1 wrz 2018 · In retail and ecommerce, your team constantly engages with customers, resolving order issues and managing daily challenges. Many businesses use customer service scripts to streamline these interactions and provide a consistent experience.
10 wrz 2023 · Good customer service is vital for retail businesses to succeed. In this article we’ll take a look at what good and bad customer service look like, as well as applicable real-life examples of retailers succeeding at providing good customer service.
13 lut 2017 · Find yourself in a customer service scenario and aren’t sure how to handle it? We’ve got you covered. This guide will serve as the ultimate customer service scenarios cheat sheet for you to refer to any time you need guidance.
9 sie 2024 · We highlight some real-world examples and strategies you can implement right now. Whether you are getting to grips with the basics or integrating the latest in AI, this guide offers a holistic look at mastering customer service in the retail world.
4 lut 2021 · We heard about text message scams luring people to click on links with promises of stimulus relief, economic relief or loans for small businesses, or “waiting packages.” We can only fight scammers with your help.