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  1. The caller ID or phone number looks like a government agency or police. A caller, texter, or letter will use fear, threats, and intimidation to get what they want. A scam requires immediate action. A scam includes punishment (often threats of deportation or arrest) for not acting immediately.

  2. If you are the victim of a scam or fraud, contact OISS and Yale Police immediately. You can also report this scam to the FTC and the Connecticut Department of Consumer Protection. If you have received a fraudulent email via your Yale email address, follow the instructions on ITS's site to report it.

  3. Protect yourself with this comprehensive list of scammer phone numbers. Learn to identify and block fraudulent calls. Phone scams are increasingly common and often involve numbers such as (888) 555-1234 for IRS scam calls and (877) 777-4321 for tech support scams.

  4. your.yale.edu › operations-managers-resource-guide › tasksSciQuest - It's Your Yale

    User Guide on SciQuest FAQ website. ITS Help Desk (for systems help): 203-432-9000 SciQuest Helpdesk: 203-432-9955.

  5. If you think you have been the victim of a spoofing scam, you can contact the Yale University Police Department at (203) 432-4400 or use the LiveSafe app to effectively communicate with our police department. Source: Virginia Fusion Center (2021) “The Use of spoofed Phone Numbers in Scams”.

  6. Don’t assume phone calls or emails (even from people you know) are authentic. Caller ID can be spoofed using real government phone numbers. Hang up and verify/call back to verify authenticity. Email addresses can also be spoofed. Check actual e-mail addresses and not just e-mail subjects/headings. Report phishing when an e-mail is suspect.

  7. Phone call scams: If they insist on immediate action, ask for their name and phone number and say you will call them back in a few minutes. Then ask others (including OISS) if the situation sounds legitimate or not.

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