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Attempts to contact both Xterra's and OnTrac's customer service went nowhere. You cannot reach Xterra any way except email (even the phone number only gives you recordings telling you to email), and you don't even receive an automatic reply telling you when you can expect a real response.
Three emails to customer service over the course of 2 weeks went unanswered. ***** lead to a voicemail asking you to send an email. Ultimately, I had to dispute this charge with my credit...
8 mar 2016 · Does anyone have contact information for anyone at Xterra wetsuits who can actually get something done? I am exceptionally frustrated with their lack of customer service.
15 mar 2024 · If you receive a fake email from a scammer pretending to be a business, report it to BBB Scam Tracker to warn others. Still Need Assistance? Contact Your Local BBB
23 maj 2018 · I ordered an Xterra wetsuit the first week of May. I have not received an order update (hasn’t shipped) and no response from the customer service email. Does anyone have a phone number? Anyone else having issues? Thanks!
Xterra Wetsuits consumer reviews, complaints, customer service. Customer service contacts and company information.
5 sie 2020 · Report that to your bank and to the FTC at www.ReportFraud.ftc.gov. If you want to contact a company’s customer service department, you can do a quick search online and often find what looks like its phone number or email.
