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17 sty 2024 · 1.5K Messages. @musicvideolover If you're still having issues with the YouTube app on the X1 box, please try using the troubleshooting steps in the Xfinity app. *Open the Xfinity app. *Tap Services. *Tap Troubleshoot TV Issues. *Select either Picture, or Something else.
3 lis 2024 · Neither YouTube or Amazon Prime apps are working on my tv. Just get some message that engineers are working on the problem. YouTube works fine on computer.
26 maj 2022 · Xfinity app on my iphone won't log me in. Tech support yesterday couldn't help. No combination of phone resets, app re-downloads, password resets, etc. seem to help. I have a technician coming to the house today because I cannot activate my new modem - need the xfinity app.
16 kwi 2023 · AppleTV Plus App Will Not Launch On X1. I've tried a dozen times or so over the past several weeks and the AppleTV+ app on the X1 platform fails to launch. It seems to get stuck on the display showing a black screen with the apple emblem with tv+ forever. All other apps work on X1 including Peacock, Disney+, Netflix, Prime Video, Hulu, Youtube ...
If the Xfinity Stream app is not responding or crashing, you should: Make sure you’re on the latest version by visiting your device’s app store and checking for updates. If you’re on the latest version, try restarting your device. If you’re still experiencing issues, try logging out and logging back in to the app.
22 wrz 2023 · We would be happy to help you with troubleshooting your streaming apps on your main X1 and checking on the appointment tomorrow to ensure everything is resolved. Please send us a direct message with your name and service address, so we can assist you further.
7 paź 2023 · For the past week, AppleTV+ opens normally, a program can be selected, 30 second promotional ads for other shows play normally, but when program should start, error message displays "Video Not Available" "There's a problem loading this video." Everything else on COMCAST Xfinity works including Peacock and Max apps.
