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  1. If the Xfinity Stream app is not responding or crashing, you should: Make sure you’re on the latest version by visiting your device’s app store and checking for updates. If you’re on the latest version, try restarting your device. If you’re still experiencing issues, try logging out and logging back in to the app.

  2. 3 lis 2024 · Apps not working. Neither YouTube or Amazon Prime apps are working on my tv. Just get some message that engineers are working on the problem. YouTube works fine on computer. Question.

  3. 22 wrz 2023 · We would be happy to help you with troubleshooting your streaming apps on your main X1 and checking on the appointment tomorrow to ensure everything is resolved. Please send us a direct message with your name and service address, so we can assist you further.

  4. 29 sty 2022 · If I try to watch via the app in the Infinity X1 apps menu, it constantly freezes and crashes. Interestingly, the service seems to work just fine if I'm watching on a smart TV which has a direct internet connection and a version of the app loaded into the TV itself, so I can sidestep the cable box entirely.

  5. 4 lis 2024 · You've reached the right team for help. We recommend some troubleshooting like checking to make sure all cables are secure and finger tight. Then you can unplug and restart your cable box to see if it will update and correct the issue. Let us know how it does after. I tried to watch movies on several free streaming platforms like Tubi, ec.

  6. 6 mar 2024 · If the Xfinity Stream app is not working, it could be due to a corrupted app, network issue or the servers are down. These fixes will help.

  7. 2 mar 2023 · Accessing the Netflix app through the X1 cable box shows a message about entering a third-party app, then returns to my cable broadcast channel instead of entering Netflix. I can access Netflix fine through the app installed in my smart TV.

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