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30 mar 2022 · Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. Troubleshooting steps. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose.
Troubleshooting your video service using the app. Open the app. Tap the Services tab. Tap Troubleshoot TV issues. Tap the applicable option to start troubleshooting. If you’re still having issues after trying to fix the problem through the app, you can chat with an agent for additional support.
Troubleshooting steps. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box.
6 mar 2024 · 3. Unable to cast the Xfinity Stream app. Unfortunately, you can’t cast the Xfinity app from your phone to a TV. But here is what you can do: Use Roku to watch content; Connect a PC to your TV via Chromecast; Use an HDMI cable; Understand that Comcast, the company behind Xfinity, does not support any form of casting.
19 gru 2023 · Why is my Xfinity Stream app not working? 1. Check System Requirements (PC) 2. Clear Chrome cache 3. Update Chrome 4. Power cycle modem or router 5. Restart Roku remote 6. Reinstall the Xfinity app on TV 7. Update TV firmware 8. Compatibility issue on FireStick 9. Check the Ethernet cable 10.
Now that I have an XFinity Digital Cable Box connected to my TV from the cable cord, which is required now for cable, my TV doesn't recognize my computer with the same HDMI cord. I spoke with Comcast and they said it is a computer problem.
10 lis 2023 · Learn how to fix your Xfinity Wi-Fi, internet service, Xfinity Stream TV app, and more with our easy troubleshooting guide.
