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31 sie 2022 · When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote.
27 paź 2024 · A few tips that may help: 1. Sign out of the Xfinity Stream App, then log back in. 2. Delete the Stream App channel, then re-install it. This will require you to sign in again. 3. Perform a Modem Refresh using the Xfinity App. If you have X1 cable boxes, a System refresh on the main cable box is also recommended.
Troubleshooting your video service using the app. Open the app. Tap the Services tab. Tap Troubleshoot TV issues. Tap the applicable option to start troubleshooting. If you’re still having issues after trying to fix the problem through the app, you can chat with an agent for additional support.
3 lis 2024 · Neither YouTube or Amazon Prime apps are working on my tv. Just get some message that engineers are working on the problem. YouTube works fine on computer.
19 gru 2023 · 6. Reinstall the Xfinity app on TV. Use the TV’s remote to navigate and uninstall the Xfinity Stream Beta App. Reinstall the application using the TV app store or the official website. 7. Update TV firmware. On your TV’s home screen, go to the Settings app.
6 mar 2024 · If the Xfinity Stream app is not working, it could be due to a corrupted app, network issue or the servers are down. These fixes will help.
If the Xfinity Stream app is not responding or crashing, you should: Make sure you’re on the latest version by visiting your device’s app store and checking for updates. If you’re on the latest version, try restarting your device. If you’re still experiencing issues, try logging out and logging back in to the app.
