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10 sie 2017 · Tips for troubleshooting internet and network issues . If the issue affects multiple personal devices, use the Xfinity Assistant to identify outages, perform diagnostics, and troubleshoot. Choose the option for Troubleshooting help. Make sure your account is up to date on payments by visiting Manage Billing on the Xfinity app or the Billing tab on xfinity.com.
10 sie 2017 · Customers with xFi Gateways can troubleshoot connectivity issues using the Xfinity app. Select Run a test from WiFi. Follow the on-screen prompts to determine if there is a connectivity issue and how best to fix it.
Tips for troubleshooting internet and network issues. If the issue affects multiple personal devices, use the Xfinity Assistant to identify outages, perform diagnostics, and troubleshoot. Choose the option for Troubleshooting help.
Find outage information for Xfinity Internet, TV, & phone services in your area. Get status information for devices & tips on troubleshooting.
If your Xfinity TV or Internet isn’t working, use the Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center. Check for reported outages.
22 maj 2023 · If you are facing any disconnection issues with your Xfinity Wi-Fi device, it is likely due to a connectivity issue. So, if that is the case, don’t worry. We have highlighted a few fixes for you.
10 lis 2023 · Your home Wi-Fi router or Xfinity modem might be having performance issues and need a reset. On Xfinity’s end, internet issues could also be caused by high network traffic, installation issues, or a local outage.