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  1. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.

    • Internet

      Discover how to optimize your Internet speed and...

    • Account and Identity

      Get the most out of Xfinity from Comcast by signing in to...

    • Account & Billing

      Discover how to manage your services, update passwords, pay...

    • Accessibility

      Learn about closed captioning, voice guidance, and other...

    • Schedule a Callback

      Looking to schedule a callback? You can save time with the...

    • TV

      Learn how to optimize your entertainment experience with X1,...

    • Mobile Apps

      Learn about the various Xfinity Apps for Apple and Android,...

    • Send Tom Feedback

      These Cookies enable us to provide certain features, such as...

  2. Status Center. View your connection status, fix service issues, and check for local Comcast outages. Quickly find a solution without the call. Identify potential problems and discover easy fixes with the same diagnostic tool used by our agents. Restart Modem.

  3. Real-time outage overview for Xfinity. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on.

  4. If one or more of your Xfinity services isn’t working, you can check to see if a service outage has been reported in your area. If you don’t need instructions, you can visit the Outage Map to check for service outages in your area or scan the QR code below.

  5. 5 lip 2024 · There is no official email address for Xfinity customer service or technical support. The best way to contact Xfinity customer service is to call (800) 934-6489 or engage in a live chat with an Xfinity representative.

  6. 29 paź 2024 · Good evening @ user_9u2b1x, and thank you for reaching out to our dedicated Communities team on our Forums today, we hope you are having a wonderful Monday so far! I'm sorry to hear that you lost internet service, as someone who works from home, I can imagine your frustrations. Rest assured, you've reached the right team to help.

  7. The most direct way to reach Xfinity is by calling their customer service line. Here’s how to do it: Dial the Number: Call 1-800-XFINITY (1-800-934-6489). Navigate the Menu: You’ll hear an automated system that will ask you to select options based on your issue. Follow the prompts carefully.

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