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25 paź 2021 · How do I a formal complaint. For over a month and a half I spent time (almost ten hours on phone) to get service corrected and appropriate equipment sent and installed with your firm customer service area. I also have not gotten satisfactory information on my billing.
27 sie 2024 · I am writing to formally file a complaint regarding my recent experience with Xfinity's customer service and online ordering process. I hope this email will address the issues I have encountered and lead to a swift resolution.
Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.
30 sie 2023 · Comcast has horrific customer service. I have been with Comcast for 7 years and will terminate my account at the end of this year. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number!
16 lut 2024 · I started trying to figure out my comcast bill, had questions and discover the run-around xfinity provides. I agree with posts saying Comcast customer service is terrible. My complaints are: ...
18 maj 2023 · Customer service complaints. To: whoever cares to keep my business, Year after year since service started, customer service representative has been very unreliable, unaccountable, incompetent in all areas of services Xfinity offers.
Report an issue. We offer many ways for you to manage your Xfinity products and service online, without ever having to speak with an agent. Have an issue you’d like to let us know about? Report it online using Xfinity Assistant. You can let us know about refund and payment issues or safety concerns caused by dangerous wires in your neighborhood.
