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27 gru 2023 · Some of the Troubleshooting Issues we have already tried include: 1. Confirmed both Xbox and PC are updated. 2. Confirm that the PC wired Headset is plugged in correctly. 3. Restart both Xbox and PC. 4. Uninstall/Reinstall Xbox PC App. 5. Check for updates on audio drivers for PC. 6. Update the wireless headset through the Xbox Accessories app. 7.
Check your PC connection: If you’re connecting to a Windows PC, be sure that the controller you’re using is connected via an Xbox Wireless Adapter, not via Bluetooth. If your headset is connected but you’re experiencing audio issues (including distorted audio, low volume, or the inability to hear or be heard by friends on chat), try the following:
Open sound settings, under Output click on manage sound devices. find the one that says Hands-Free AG Audio or "Headset" and disable it. This will force windows to default to the much higher quality "Headphones" device.
On Windows 10, select Update & Security. On Windows 11, select Windows Update. On the Windows Update page, select Check for updates to see if any updates are available for your device. Once the updates have downloaded, select Install now to start the installation.
To manage your Xbox Wireless Headset settings on your PC, connect the headset via the USB-C cable, or using the Xbox Wireless Adapter for Windows.
Select and hold (or right-click) the listing for your sound card or audio device, such as headphones or speakers, select Update driver, then select Search automatically for drivers. Follow the instructions to complete the update.
16 sty 2024 · The Xbox Wireless Headset is designed to work seamlessly with Windows 10 PCs that have built-in Xbox Wireless or using an Xbox Wireless Adapter for Windows. To verify compatibility, follow these simple steps: