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  1. Check your account balance on your Xbox Series X|S or Xbox One console. Press the Xbox button to open the guide. Select Profile & system > Settings > Account. Select Payment & billing. Your account balance appears to the right in the Microsoft account box.

  2. Getting your Xbox device serviced. If you've registered your device, sign in to your Microsoft account and select Devices. Then choose the specific device to see the device details, including the device's warranty status. If your device is within warranty, repairs are free.

  3. Sign in to your Microsoft account, select Devices from the menu, and then select the device that's associated with your service order. Once the device details section expands, select Check status. Review the status of your order.

  4. To see your Microsoft account balance, sign in to the Payment options page with your Microsoft account. For help with checking your balance from an Xbox console, see Check your Microsoft account balance on an Xbox console.

  5. You can compare your Microsoft account purchases with the statement from your payment option by checking your order history online or on your Xbox One. Check your order history online. Sign in to account.microsoft.com with your Microsoft account. If you have more than one account, make sure you're signed in to the correct Microsoft account for ...

  6. 5 mar 2021 · So I recently purchased a $25 microsoft card and when I got to my wallet on my xbox it shows I have an account balance but whenever I try to make a purchase it won't even give me the option to use my account balance. Please help me get it to where I can actually use my money again.

  7. Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. Here's how: Sign in to account.microsoft.com/devices with your account. Locate the device that you want to check the warranty on, then select Info & support.