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You will need to send your Xbox 360 console in for repair, if it's under a year old it is covered under warranty. You can visit our Contact Us page to get in contact with our phone or chat agents to set up a repair.
If your Xbox device or accessory is no longer covered by your Standard Limited Warranty, you may be eligible for out-of-warranty service for a fee. The chart below outlines the out-of-warranty service fee by device type.
I can't tell you how many times I've had to go round and round with computer manufacturers trying to get warranty authorization on a repair because of this. The other common method is by the serial number and its manufacturing or even refurbishing date.
If your Xbox 360 starts responding, order a replacement Xbox 360 hard drive from Device services. Note that your hard drive must still be under warranty to order a replacement. If your Xbox 360 still refuses to respond, go to Step 3: Service your console below. Turn off your console.
If your Xbox console is unexpectedly shutting down, it may be because it’s not getting enough ventilation, or there may be a problem with the power supply. Try the following solutions.
If the Xbox 360 will still not read discs after cleaning the optical drive, then your optical drive is likely faulty. Replacing a defective DVD drive with a replacement DVD drive does not work, since the replacement has a different DVD drive key, which the game console won't accept.
10 kwi 2024 · It can be incredibly frustrating when your Xbox keeps turning off on its own. This is most likely due to overheating, but it could also be caused by power, software, or hardware issues. This wikiHow article teaches you how to troubleshoot an Xbox console that keeps shutting off automatically.
