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6 sie 2023 · If you are sending off your xbox for warranty repair, make sure to take lots of pictures of your device before sending it in for repair. Microsoft will try to claim the Xbox has been tampered with and will not repair your device.
Getting your Xbox device serviced. If you’ve registered your device, sign in to your Microsoft account and select Devices. Then choose the specific device to see the device details, including the device’s warranty status. If your device is within warranty, repairs are free.
Learn how to register your Xbox product so that you can request and track repairs, check your warranty service, and buy an extended service plan. There's also info on unregistering and unlinking your device.
If a refund is due, we'll post the refund to your account within 72 hours after confirming the cancellation. Things to keep in mind: To change the email address or the return delivery address that's used for your service order, you'll have to cancel and then resubmit the order.
At uBreakiFix by Asurion, we perform world-class repair services to help get your XBOX 360 up and running as soon as possible. And when you trust us with your repair, we provide a 1-year limited warranty for our services.
Our Xbox repair experts can get your device back up and running fast—without the hassle—whether you need a hard drive repair, HDMI port replacement, controller repair, or other issue fixed. Plus, our experts are trained to fix all Xbox models—including Xbox 360® and Xbox One®—using top-quality parts.
Here's how: Sign in to account.microsoft.com/devices with your account. Locate the device that you want to check the warranty on, then select Info & support. In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left.