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  1. Jeśli twoje urządzenie lub akcesorium z konsolą Xbox nie jest już objęte standardową ograniczoną gwarancją, możesz kwalifikować się do płatnego serwisu pogwarancyjnego. Na poniższym wykresie podano opłaty za serwis pogwarancyjny według typu urządzenia.

  2. Getting your Xbox device serviced. If you’ve registered your device, sign in to your Microsoft account and select Devices. Then choose the specific device to see the device details, including the device’s warranty status. If your device is within warranty, repairs are free.

  3. If you have a Surface or Xbox device or accessory, use your Microsoft account to check the warranty and make warranty claims on account.microsoft.com/devices. Check warranty status. To check the warranty status for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us.

  4. 6 sie 2023 · If you are sending off your xbox for warranty repair, make sure to take lots of pictures of your device before sending it in for repair. Microsoft will try to claim the Xbox has been tampered with and will not repair your device.

  5. Request an Xbox controller replacement. If your controller isn’t working and needs replacing, enter the controller’s serial number at the bottom of this page. You can find the serial number inside the battery compartment, below the barcode.

  6. Check your Microsoft warranty and create service orders. If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims. Note: If your Surface is a business device (owned by an organization), see Surface service options for Business and Education.

  7. Just bring it to a store near you. Expert technicians. From frozen systems to broken controllers, our experts have seen it all. They’re trained to fix your Xbox—and do it fast. Stop by our nearest store. We’re here to help. 1-year limited warranty after repair. Need your Xbox repaired?

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