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Getting your Xbox device serviced. If you’ve registered your device, sign in to your Microsoft account and select Devices. Then choose the specific device to see the device details, including the device’s warranty status. If your device is within warranty, repairs are free.
- Register Or Unregister Your Xbox Device
Select Register device at the top of the page to begin the...
- Help With Your Existing Xbox Console Or Accessory Service Order
If the service center has already received your product or...
- How to Pack Your Xbox Console, Kinect Sensor, Or Xbox Accessory for Shipping
When sending an accessory such as your Xbox controller to...
- Consoles, Games, and Community
Experience the new generation of games and entertainment...
- Register Or Unregister Your Xbox Device
We have more than 20,000 Geek Squad® Agents ready to help. We can help you on the phone, in your home, at all Best Buy stores, and 24/7 online. We can install or repair thousands of products, no matter where you bought them. We offer a 90-day workmanship guarantee on all Geek Squad repairs.
Book your appointment for repair, installation, troubleshooting, or device pickup.
6 sie 2023 · If you are sending off your xbox for warranty repair, make sure to take lots of pictures of your device before sending it in for repair. Microsoft will try to claim the Xbox has been tampered with and will not repair your device.
Call 1-800-433-5778 to transfer. When something goes wrong, we're always here to help. Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan. See our Geek Squad Protection FAQs. How does Geek Squad Protection work with your manufacturer warranty?
Drop off a device for repairs and get in-person advice. Our experts solve issues with in-warranty Surface and Xbox products, Microsoft 365, and Windows.
Book an appointment. Dropping off a Surface or Xbox for servicing? Here’s every step to take before leaving the house: Customers can drop off their in-warranty device for repairs and get in-person advice. Back up all important data, including pictures, documents, emails, and internet favorites.
