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Getting your Xbox device serviced. If you’ve registered your device, sign in to your Microsoft account and select Devices. Then choose the specific device to see the device details, including the device’s warranty status. If your device is within warranty, repairs are free.
- Register Or Unregister Your Xbox Device
Select Register device at the top of the page to begin the...
- Help With Your Existing Xbox Console Or Accessory Service Order
For info about requesting a service order for your Xbox...
- How to Pack Your Xbox Console, Kinect Sensor, Or Xbox Accessory for Shipping
When sending an accessory such as your Xbox controller to...
- Consoles, Games, and Community
Experience the new generation of games and entertainment...
- Register Or Unregister Your Xbox Device
We can help you on the phone, in your home, at all Best Buy stores, and 24/7 online. We can install or repair thousands of products, no matter where you bought them. We offer a 90-day workmanship guarantee on all Geek Squad repairs.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
We can actually set you up with a free consultation appointment to check out the console(s) and see what can be done. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
Our SNES, Genesis, Gamecube, Wii, Xbox 360 (refurbished by MS), Xbox One (X and S), PS3, PS4 (Base and Pro) and all handhelds continue to work fine. The paid extended warranty would have never, ever helped me. I've sent 4 360's in for repair but that was Microsoft's free extended warranty.
Geek Squad tech support and repairs are now available in-store and remotely. In-store Geek Squad services are now available at all Best Buy locations. Geek Squad Agents are also available 24/7 to support the tech in your home by online chat and phone. See the latest updates.
1. Find a location. Walk into one of our 700+ stores, or schedule a repair online. 2. Get quality repairs. We’ll run a free diagnostic on your Xbox and provide fast, convenient repairs. 3. Sit back and relax. We’ll contact you when the repair is done so you can enjoy your Xbox. We can fix any Xbox—new or old.
