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According to the status page there is a problem with loading games/apps on the 360. Be patient, they should have it fixed soon.
In this case, we may need to reset your console to factory default keeping your games and apps through the Xbox Troubleshooter page. This will remove all of your accounts but you can re-add all of them later on.
Hard reset: unplug everything, hold sync + eject, turn on and wait for 2nd chime. 2nd chime never comes and thus the Xbox stays on black screen. (Xbox was stuck on green loading screen about a month ago and that fixed it, but not this time)
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16 maj 2023 · The screen may not be black, just dim. Working in a dark environment can help if your screen brightness is low. Shine a flashlight at the display to check for signs of image, even if the screen isn’t lit. Check at a few angles to confirm glare isn’t preventing you from seeing anything.
My xbox one got the black screen of death, so i got the troubleshoot page up and tried to factory reset it, but all it did was say preparing console for 5 minutes and then go back to the troubleshoot.
18 sty 2022 · If you're seeing issues like stuttering, display artifacts, black screens, or reduced resolution, start by following the troubleshooting steps below.