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  1. The password can be set via a web browser, using the Wisenet Device Manager, or at the NVR itself. Step By Step Guide: Open a web browser. NOTE: Google Chrome is preferred. Proceed to the known IP; if DHCP is not running this will be 192.168.1.100; Set the password for the admin account.

  2. If you already have a Wisenet Life account, log in and register your product. 3) After logging in, proceed with device registration. 4) Enter the serial number on the bottom of the device's QR code as the QR code ID. 5) Enter your Device Password of your NVR. ` You can only log in with an admin account.

  3. If you have forgotten the device admin password, this article provides instructions for resetting your DVR/NVR to factory default. NOTE: The remote control (EP10-001090A) is required to perform the password reset. The login prompt or menu should not be displaying on the screen. Step By Step Guide: To reset your DVR/NVR password:

  4. Login. Forgot Password? Create Account.

  5. Page 2 ™ Design and specifications are subject to change without prior notice. You can download the latest version from the Hanwha Techwin web site. (www.hanwha-security.com) ™ The initial administrator ID is “admin” and the password should be set when logging in for the first time.

  6. Summary: For best cyber security, Hanwha cameras do not have a default password. The user must set the admin user password before performing other functions of the camera. The password can be set via a web browser, Wisenet Device Manager, or NVR.

  7. To factory reset the NVR: 1. Log in to the NVR as admin. 2. Click Settings at the top left. 3. Click System > System Management on the side menu. 4. Click the Settings tab. 5. Leave all of the Exception checkboxes unchecked. 6. Click Reset and confirm the warning message. The unit will make several loud beeps and proceed to reboot.

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