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Welcome to City of Winter Haven Water Department Please enter your account number and primary contact number below: * Account Number. * Primary Contact Number. Customer Service Office. 551 3rd ST NW. Winter Haven, FL 33881. Phone: (863) 291-5678.
Send monthly bills that include water, sewer, garbage, and stormwater charges to approximately 40,000 customers. Coordinate the discontinuation of service based on failure to pay paired with reactivating services once payment is received. Assist customers in establishing and closing utility accounts; over the phone, in person, and electronically.
Start, Stop, or Move Water Service. Water Account Payments. Water FAQ's. View All Quick Links. Committed to public service, the Winter Haven Water Department strives to understand your needs, deliver friendly assistance, and make your experience with us a simple one.
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Payment Portal Support. For help logging in, making a payment, or using an automated service. 855-270-3592. customerservice@firstbilling.com. Customer Service Hours. Mon - Fri: 8AM - 6:00PM EST. Account Support. For utility-related problems or questions about your invoices.
