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15 wrz 2022 · “For WebAfrica, turnaround time and staff competency were the main pain points in complaints – making up 57.3% and 34.9% of the provider’s complaints, respectively,” said DataEQ.
Quality-of-service complaints, such as complaints about network coverage; dropped calls; line installation, activation, transfer and suspension; ADSL; mobile-number portability or suspension of service. Complaints about the billing of data services, voice services and international roaming.
DataEQ’s latest ISP sentiment index shows which internet service providers in South Africa are keeping their customers happy – and which ones are not.
27 lip 2019 · Ek het 'n advertensie gesien van 'n Wifi Ultraboost eenheid wat in die muur in porp, en dan die wifispoed aansienlik verhoog. Is daar enigeen wat al ervaring hiervan het?
1 wrz 2020 · Handling complaints. Many South African Internet users will know the frustration of dealing with inadequate customer service or connectivity issues from their Internet Service Provider....
Supersonic service is really poor. I have been without internet for more than 5 days (can you imagine working from home, i had to buy data every day just so i could log on and have meetings). I logged a ticket and keep calling on a daily basis, all they say is they are investigating.
0861 787 377. We look forward to chatting to you! Contact Details - Group Office. Social Media. If you would like to contact us, visit our offices or engage with us on any osupersonic social media pages. Find out more information here!
