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2 maj 2018 · Iberia flies from Spain and to and from many Latin America countries. My wife and I booked a flight from Barcelona, Spain to Miami, which had a stopover in Madrid. When we got to Barcelona airport, there were no signs when you get in the terminal directing you to any airline.
Size changed from 56L to 18L! Their website stated carryon size of 56x40x25cm (56L) 10kg to 40x15x30 , no weight stated, 18L! Reason given in text is that the plane is 'too full'. I presume this is just a cash grab scam to charge passengers more for the 'extra' carryon. Will find out shortly.
Despite its turbulent past, Iberia flights is safe nowadays, and you shouldn't worry too much when flying with them. Nonetheless, Iberia air has had at least four severe accidents throughout its career in which many passengers and crew members tragically lost their lives.
We had the worst experience ever with Iberia with a taste of racism. The customer service is the worst I have ever experienced in my whole entire life. In short, we upgraded to business class, and paid the full amount using my card.
Is Iberia a good airline if there’s a pretty good chance it’s going to take 35+ minutes to walk to your gate? Only you can decide. Iberia seems to be one of those airlines that will initiate the boarding process even if the plane itself isn’t ready for boarding.
tl;dr: Never use the Iberia.com 'combine my avios' page to transfer your avios to BA. Always use Avios.com instead. I had a similar but different experience last year. I had award flights booked to Spain on Iberia that were cancelled. Those flights cancelled smoothly and my Avios were properly redeposited into my Iberia account.
Updated August 2024. Iberia is the Spanish flag carrier. Funny enough, through all my years of travel I’ve never flown Iberia until just a few months ago when I flew them Malaga – Madrid – Mexico City (and back). So here’s my Iberia Airlines review: the good, the unusual and the bad.
