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Reporting suspicious phone calls, text messages, and emails. To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and follow the onscreen assistant. If you have security concerns about your account, review the Protect Your System Help page.
- Unsolicited Package Received
Visit the Amazon Customer Service site to find answers to...
- Notify Us
If you wish to report a suspicious email claiming to be from...
- Report a Security Issue
If you think you may have been contacted by a fraudulent...
- Unsolicited Package Received
Please visit our Customer Service page and select "Report Something Suspicious". You can find this option under "Help with something else". You will be offered a choice between reporting a suspicious phone call, email or SMS received or reporting a suspicious product or seller.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
If you think you may have been contacted by a fraudulent source offering employment on behalf of Amazon, send an email to Recruiting-Fraud@amazon.com. Report a Scam. If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it.
If you wish to report a suspicious email claiming to be from Amazon that you believe is a forgery, you may submit a report. You may also forward phishing emails and other suspected forgeries directly to stop-spoofing@amazon.com.
To report a phishing or unsolicited email to Amazon, do one of the following: Open a new email and attach the email that you suspect is fake. Send the email to stop-spoofing@amazon.com.
Read our page about how to identify spoof e-mails. To contact us about a suspicious e-mail you have received, read through the subject lines listed here, click on the Contact us link below and then select the corresponding subject line on the form.
