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  1. Call (866) 925-0199. After normal business hours and on weekends, you will be connected to our 24 hour Nurse on Call line who will provide the same level of expert assistance for urgent needs that you receive during the business day. If you need an answer to any of the following questions, our RTR Center can help.

  2. www.healthcarepartnersny.com › home › providersContact Us – HCP

    Main Corporate Telephone Number & Directory. Monday through Friday, from 8:30 a.m. to 5:30 p.m. (888) 746-2200. Customer Engagement Center (800) 877-7587 available 24/7. Email: provrel@hcpipa.com. Real-Time Resolution™ Line. Assistance with urgent, time-sensitive clinical needs (866) 925-0199; available 24/7. Credentialing Department. Phone ...

  3. www.healthcarepartnersny.com › provider-resources › qualityProvider Portal – HCP

    HealthCare Partners Portal gives access to industry-leading data and patient care platforms. This web-based provider support is available to you to help provide historic and suspect diagnoses, as well as preventive health gaps in care information for all of your HCP members.

  4. ProviderCONNECT is the Partners secure provider portal. With ProviderCONNECT, you can: Access key information • Submit requests for authorizations and view status • Submit claims and view status • View care plans and gaps in care • Find forms, manuals and other helpful information

  5. HealthSmart Provider Portal Help Desk: 1-800-638-0968 For claim searches, eligibility information, copy of participant ID card, and other benefit information.

  6. 8 mar 2024 · ProviderCONNECT is the Partners secure provider portal. With ProviderCONNECT, you can: Access key information • Submit requests for authorizations and view status • Submit claims and view status • View care plans and gaps in care • Find forms, manuals and other helpful information.

  7. Use our ProviderCONNECT portal, a secure way to interact with Partners for all your needs as you serve our members. You can use ProviderCONNECT to: Access key information; Check the status of submitted: Requests for Authorization; Claims; View care plans and gaps in care; Find forms, manuals and other helpful information