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  1. Manage your energy service and bills from one convenient location. Account summary. Access a summary of your recent account activity, such as your latest bill and last payment received. View bill history.

  2. Get personalized money-saving tips. Learn why your bill changes. Access energy use and cost history. Sign up. Sign-up only takes a few minutes. You need your energy bill's account number. Already signed up? Sign in. Questions and answers. Online billing and payment.

  3. You have a new, 15-digit number for your account. You will see your new account number starting with your next energy bill. If you need it sooner and are a My Account customer, sign in to obtain your new account number. You also may contact us at 800-242-9137.

  4. Payment We offer a variety of convenient ways for you to pay your bill. Billing Learn about different billing options available and how to read your bill. Rates Understand the rates you see on your monthly energy bill. We serve more than 1.1 million electric customers and 1.1 million natural gas customers in Wisconsin.

  5. If I use My Account on the We Energies website, how do I sign in to the app? When you use the app for the first time, select “Sign In” and enter your My Account username and password. You must Sign In every 90 days as a security measure, or any time after Sign Out in the More menu.

  6. We launched a new customer information and billing system. I just called my Bank and was told I did not have to update my WE-Energies account number due to me paying directly through WE-Energies website. So the information that you put out stating Customers should contact their Banks is misleading. Was told if ….

  7. Registering gives you free and secure access to your account information 24 hours a day. By registering, you can: View and pay your bill. View amount due and due date. View payment history. View billing history. Update your account information. Start or stop service. Sign up for billing and payment options.

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