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Please contact your local Help Desk for all other GlobalConnect support.
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To speak to a VSP customer service representative, call 1.800.877.7195 (TTY: 711) Monday - Saturday 6 a.m. to 5 p.m.*, Pacific Time. *for Medicare members hours are 8 a.m. to 8 p.m. 7 days a week in all time zones, call 1.855.492.9028.
Your request is on its way to our Member Services team. If you’ve requested a response, we’ll get back to you shortly. If you need immediate assistance, don’t hesitate to call us at 1.800.877.7195 (TTY: 711).
Your vision insurance, VSP plan, and eye doctor questions are important to us. Call or email us for answers and assistance.
Contact Us. For other questions or needs, please fill out the form below. Please do not include any personally identifiable information (e.g., birth date, social security number, address) in your message. By hitting the submit button, you consent that VSP can utilize the information provided to address your question or need. Select Topic.
VSP Vision Care proudly earned SQM's 2023 Contact Center Industry award for World Class Call Center, maintaining our 22-year streak of customer service excellence. We're committed to recruiting, hiring, retaining, developing, and supporting veterans and the military-connected community.