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You can reach us 24-hours a day, 7 days a week at our general customer service line of 800-USBANKS (872-2657) | International Collect at 503-401-9991*. You can also use your digital banking to find the answers you’re looking for.
From business and commercial to wealth and personal banking questions, we have the information. Look inside to discover how easy it is to get help with all your banking needs online.
Cardmember Service. For questions about your account or to report a Lost or Stolen Card. 24-Hour Cardmember Service: 1-800-755-4122. Technical Support. For questions about your internet browser configuration or technical support for the Online Account Access website. 877-410-1758. Send a Payment.
For personal accounts: Gather your U.S. Bank card or account number and PIN along with your Social Security number to complete a one-time enrollment process. If you don’t have a PIN or need a new one, please contact 24-Hour Banking at 800-USBANKS (872-2657). For business accounts: You’ll need an ATM or debit card.
For help, call us toll free (1-800-847-2911) or use one of our global toll-free-numbers from the dropdown menu above. Verified by Visa / 3-D Secure How can I register for 3-D Secure (formerly Verified by Visa)?
Our detailed credit card customer service information will help you get the answers you need online. Find what you’re looking for without having to call or stop by a branch.
Visa Secure is our EMV 3-D Secure program that makes authentication simple, reduces customer friction and helps prevent card-not-present fraud. Learn more now.
