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  1. However, each bank or building society has its own limits for Faster Payments which can vary from time to time. If you need to make a payment over the limit, or if you need to guarantee same day payment, you should consider using CHAPS (fee applicable, please contact your Store).

    • Debit Cards

      You can deposit cash and cheques up to the value of £2,000...

  2. Payments can normally be made 24 hours a day, seven days a week. Please note, this service may be temporarily unavailable during periods of routine maintenance. Payments can be made via internet banking, mobile and telephone banking within our transaction limits.

  3. What are the daily limits for using my debit card or making payments? Can I switch another current account over to Virgin Money? A list of the most frequently asked questions about opening and using your Current Account Control.

  4. Each month you must pay at least the Minimum Payment in pounds sterling, as shown on your statement. Your Minimum Payment will include any annual card fee you need to pay that month. You will also need to pay an amount based on these rules.

  5. The time it takes for a payment to clear depends on how and when the payment was made. If you make a payment on a Bank Holiday or weekend, your payment may be delayed by up to 2 days. Direct Debit

  6. Transferring your payments. This guide explains how we can help if you want to transfer your regular payment arrangements (such as Direct Debits and standing orders), to your Virgin Money Current Account. The service is available to all customers including larger corporate customers.

  7. If the retailer does not fully process the purchase or payment, the amount will be released to your account. This usually takes around 7 days, although it can take up to 28 days in some rare cases. Getting in touch with the retailer is usually the quickest way to resolve any issues.

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